Management and Outrigger Hotels Essay - 1249 Words

Information systems for managers Case study: Outrigger Hotels and Resort The solution is here†¦ Magic Data The solution is here†¦ Question 1-The current IS resources of Outriggers: 1. Technical Resources: * Hardware(Personal computers; Routing equipment). * Software (Stellex, in 1987; Stellex 2.0, in 1992; centralized IT systems; E.Piphany; JD Edwards). – Appendix 1 * Networking comportments of IT infrastructure (XML interface; Electronic interface; IBM AS 400 Platform; Windows 2000 Platform; Local area networks). 2. Data/Information Resources: Tendem Nonstop; Enscribe DBMS; Sun Microsystems UNIX; Intel Windows; Reducdant leased lines (WAN). 3. Human Resources: * Outriggers IS organization. – Appendix 2 *†¦show more content†¦Secondary issues include an inability to recognize return, VIP and â€Å"special event† guests; a lack of technological amenities for clientele; and a dearth of congruity between retail space technology and the technology of the lodging properties. Of course, all of these issues are key factors in allowing for future growth. Outrigger can continue business as usual, and suffer the consequences of ignoring technology, or the aforementioned issues can be addressed in, essentially, one of two ways: either attempt to mitigate the problems individually as they become increasingly detrimental to the business, or venture to conquer the obstacles with a comprehensive, multi-pronged plan of attack. While addressing the issues on their own is cheaper in the short term, and perhaps easier to integrate initially, Outrigger will undoubtedly find itself playing catch-up in the long term, faced with higher overall costs and longer man hours spent on implementing the solutions. For example, while moving operations to a cloud-based system may drastically reduce maintenance costs associated with having on-site hardware, there still remains the problem of lacking a unifying IS between all Outrigger properties. If, as they claim, Outrigger wishes to eventually add absolute consistency throughout its properties, an overarching (and updated)Show MoreRelatedSwot Analysis of Outrigger Hotels and Resort1246 Words   |  5 PagesStrengths: Maintaining a centralized management structure with personal interactions of the owner, Roy Kelley (1970’s). Expanding the business and adding more property agreements with 3rd parties and creating international property chain to make the business gain geographic diversity. Creating brand awareness to the budget traveler under their new branch name, OHANA, providing affordable condos. Creating multicultural environments at good locations with multicultural and multilingualRead MoreOutrigger Case Study1696 Words   |  7 PagesExecutive Summary The ‘Outrigger Hotels and Resorts’ was founded in 1967 with an idea of making the middleman’s dream to paradise a reality. 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